Refund policy

In the odd case that you do not love our products, here is our policy on returns:


1. Eligible products (If found Damaged) can only be returned within one week after the delivery date. Incase if the package is received in damaged condition, inform us immediately by calling us on +91 7814104241

3. Any customised order cannot be exchanged or returned

5. All Order we need video while open parcel  if its found any damage will return has been authorised, we would issue a store credit note or we can refund the amount deducting the shipping charges against the purchase.  Please make sure the product is  unwashed or unused 

6. We aim to process all returns within one week. If you have any questions about your return, feel free to reach out to us on info@kalaexporthouse.com

7. All returns are subject to the discretion of Kala Export House Pvt LTD

Shipping Timing

We dispatch orders within 3 working days.

Domestic delivery time is 5-7 working days.

International delivery time is 8-10 days.(Customs and taxes are applicable as per buyer’s country rule)